Curious about how our platform works? Check out our Frequently Asked Questions section for quick and concise answers to some of the most common queries we receive. From features and integrations to troubleshooting and operational guidance, our FAQ provides clear insights to help you navigate our software seamlessly. If your question isn’t covered here, don’t hesitate to reach out to our support team.
Trade Tech is a digital-first company focused on revolutionizing global trade with innovative logistics software solutions. We integrate sophisticated data and technology to foster enhanced connectivity and collaboration within the logistics industry. To find out more please visit We are Trade Tech.
Trade Tech was established by a group of passionate logisticians over 25 years ago and has grown into a global presence across various countries, including the USA, China, Taiwan, France, Japan, Korea, Hong Kong, India, and Mexico.
The Syrinx platform is Trade Tech’s comprehensive suite of integrated modules, designed to simplify the complexities of global trade. It acts as a global control tower, harmoniously linking every aspect of cargo movement and operating with a central server and AWS cloud solutions.
The platform includes an embedded CRM system to enhance interactions and relationships with customers. It helps nurture meaningful connections, manage vital information, and cultivate a customer-centric approach.
The Syrinx platform includes the integrated modules: Syrinx Trade Cash, Syrinx Trade Chain, Syrinx Trade Manager, Syrinx Trade Rates, and Syrinx Trade Security. Each module is designed to cater to specific aspects of global trade and logistics management, from financial operations to supply chain management and customs compliance. These modules work cohesively to streamline logistics operations and enhance efficiency in the industry.
Trade Cash is an accounting software tailored for international shipping, offering real-time visibility of accounts receivable, shipment margins, and overall financials, streamlining financial operations with minimal data entry.
Trade Chain optimizes purchase order management, enhances supplier collaboration, and offers real-time traceability, exception management, and analytics for efficient supply chain management.
Trade Manager offers tools for end-to-end shipment operations, enhancing operational agility, and streamlining logistics workflow with features like event-driven processing and online collaboration.
Trade Rates offers real-time market insights and precise quoting for logistics rates, with features like optimized pricing models and streamlined quote generation.
Trade Security simplifies compliance with customs regulations, connects with Customs agencies globally, and handles various types of filings like AMS and ISF, ensuring accurate and efficient data processing.
Our vision is to be the driving force behind a transformative logistics landscape, revolutionizing the way global trade is conducted through cutting-edge technology.
Our mission is to empower businesses worldwide with a seamless logistics platform developed by logisticians for logisticians. We aim to enhance supply chain efficiency, optimize operations, and unlock new opportunities for growth.
At Trade Tech, we believe in the values of Connection,
Collaboration, Differentiation, Digitalization, Excellence, Global Integration, and Inclusive. These values guide our approach to revolutionizing global trade and logistics.
For inquiries, you can visit the contact page on our website.
Support can be obtained via the support page here or the contact page or by checking the FAQs section for common queries and troubleshooting.
Unlock the full potential of your logistics business with our suite of Syrinx solutions. Each Syrinx module complements the others, creating a seamless ecosystem that optimizes your entire supply chain.
Delivering cutting-edge logistics solutions that set new industry standards.
25 years of reliable, top-tier performance, ensuring precision in every aspect.
Empowering success with expert solutions born from insider knowledge.
Optimize supply chains and build successful alliances through seamless collaboration.
Navigating complexities with a global perspective and local, personalized support.
Leading the way to transformative logistics, embracing tech and progress.
Innovative solutions
Proven excellence
By logistics, for logistics
Collaborative partnerships
Global vision, local expertise
Embrace the future
