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Privacy policy

How we use and protect your data

Effective Date: December 4, 2023
Last Updated: December 4, 2023

Consent

By using our Websites, applications, or tools, you agree to our collection, use, and processing of your personal data as outlined in this policy.

About Trade Tech

Trade Tech, with its headquarters at 400 NW Gilman Blvd. #1045, Issaquah WA 98027, USA, and its subsidiaries, is committed to respecting your data privacy.

Scope of Policy

This document outlines our practices for handling personal data on Trade Tech websites (referred to as “the Websites”). This policy is globally applicable, with specific provisions for different regions where Trade Tech operates, as detailed within.

Updates to Policy

We may occasionally update this policy, with the revised version being published on our Websites.

Data Collection

We collect various types of personal data
  • Log Data: Information such as your location, device browser type, and the timing of your website visit.
  • IP Addresses: Automatically assigned to your device when connected to the Internet.
  • Personal Information: Gathered through registrations, forms, inquiries, or emails. This includes names, titles, contact details, etc.
  • Cookies: Small files stored on your device to recognize preferences and facilitate website navigation.
  • Pixel Technologies: Used for tracking website usage, linked with cookies.
  • Financial Data: Collected for processing transactions as required.

Data Usage

  • For account management, service provision, and user communications.
  • To improve website functionality and user experience.
  • To comply with legal obligations and protect our rights.

Data Sharing

Personal data may be shared with subsidiaries, affiliates, service providers, and legal authorities as necessary for our operations and legal compliance.

Third-Party Data

When you provide third-party data (e.g., for shipment bookings), you confirm having obtained the necessary consents for its use.

User Rights

You have rights concerning your personal data, including access, correction, and objection to certain uses.

Additional Provisions

Specific provisions for various regions are included in this policy.

Usage of Personal Data by Trade Tech

  • Account and System Administration: Processing account registrations and managing system operations.
  • Contractual Relationships: Managing contractual and pre-contractual relationships with you.
  • Service Delivery: Implementing requested transactions and communications, providing services and information, including package tracking and delivery management.
  • Employment Considerations: Reviewing job applications.
  • Website Improvement: Enhancing website user experience by assessing content, navigability, and response rates.
  • Security Measures: Maintaining the security and integrity of our Websites.
  • Policy Updates Notification: Informing you about significant changes to this Policy.
  • Legal and Business Analytics: Protecting Trade Tech’s rights and interests, and employing advanced profiling and statistical techniques for business analytics.
  • Personalized Communication: Delivering tailored information on products, services, and developments via e-mail marketing.

Sharing Personal Data

  • Within the Trade Tech Group: Sharing with subsidiaries and affiliates as necessary.
  • Service Providers and Third Parties: Engaging with service providers for operational needs, and with government agencies or other entities as required.
  • Legal Compliance and Transfer Circumstances: Sharing data in compliance with legal obligations or during significant business events like mergers or acquisitions, ensuring data protection.

Cookies, Profiling, and Email Marketing

  • Cookies Usage: Employing cookies for an enhanced user experience, subject to your consent.
  • Profiling Activities: Undertaking profiling to understand user needs and provide tailored services. Rights to object to such profiling are respected.
  • Email Marketing: Conducting e-mail marketing with consent, including an “unsubscribe” option for opting out.

Use of Google Analytics

  • Google Analytics is used for website interaction analysis. Collected data does not personally identify you and is managed as per Google’s privacy policies. Information on opting out of Google Analytics tracking is provided.

Data Protection Measures

  • Trade Tech employs technical and organizational measures like firewalls, access controls, and encryption to protect personal data. However, absolute security cannot be guaranteed.

Responding to 'Do Not Track' Signals

  • Our Websites do not currently change practices in response to 'Do Not Track' signals due to varying standards.

Access to Personal Data

Policy on Children’s Use

  • Our Websites are not intended for children under 13. We do not knowingly collect data from children under this age.

External Links Policy

  • External links on our Websites do not imply endorsement. These sites are beyond our control and this Policy does not extend to data collected on those sites.

Notice to Residents of the European Economic Area and United Kingdom

If you reside in the European Economic Area (EEA) or the United Kingdom, you have specific rights regarding your personal data under this policy:

Data Retention

  • Trade Tech retains your personal data only as long as necessary for the purposes outlined in this Policy or as legally required.

Purposes and Legal Basis for Processing

  • Consent: Your data is processed based on your consent. You have the right to withdraw consent at any time.
  • Legitimate Interests: We may process your data if it aligns with our legitimate interests, provided it does not infringe on your rights.
  • Contractual Necessity: Data may be necessary for contractual obligations.
  • Legal Obligations: Processing may be required for compliance with legal obligations.
  • Legal Claims: Data may be used for the exercise or defense of legal claims.
  • Your Rights: You have rights including access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact marketing@tradetech.net.

Notice to Nevada Residents

Nevada law permits residents to opt-out of certain personal information sales. While Trade Tech currently does not sell personal information as defined by Nevada law, residents can still submit opt-out requests to marketing@tradetech.net for future consideration.

Notice to California Residents

Under the California Consumer Privacy Act (CCPA), this section is specifically for California residents. It outlines our practices concerning the collection, use, disclosure, and sale of personal information and the rights of California residents in relation to their personal information.
  • Definition of Personal Information: Under the CCPA, personal information is defined broadly as information that identifies, relates to, or could be linked with a specific California resident or household.
  • CCPA Exceptions: Some CCPA rights do not apply to personal information reflecting communications or transactions where the consumer represents an entity (e.g., as an employee or contractor) and the interactions are solely within the context of conducting due diligence or providing/receiving products or services.

Your Rights as a California Resident Regarding Personal Information

Right to Know: You have the right to request disclosure of the Personal Information we have collected about you in the preceding 12 months. This includes:
  • Specific pieces of Personal Information collected.
  • Categories of Personal Information collected.
  • Sources from which Personal Information was collected.
  • Purposes for collecting or selling Personal Information.
  • Categories of third parties with whom we have shared Personal Information.
Categories of Personal Information Collected by Trade Tech: In the past 12 months, we have collected:
  • Identifiers (name, postal address, email address, etc.)
  • Contact information (telephone number)
  • Professional or employment-related information
  • Internet activity (browsing history, search history)
  • Commercial information (purchase histories or tendencies)
  • Other categories as detailed in the full policy.
These categories of Personal Information are collected for business purposes such as service provision, customer support, marketing, and transaction processing.
  • Disclosure of Personal Information: The categories of Personal Information we disclosed for business purposes in the last 12 months include identifiers, contact information, professional information, and internet activity. These were disclosed to service providers, data analytics providers, and advertising networks.
  • Right to Request Deletion: You may request the deletion of your Personal Information, subject to certain exceptions outlined in the CCPA.
  • Submitting Requests: Requests to know or delete can be made through our webform or by calling 1-800-229-1998.
  • Verification Process: The process for verifying your identity varies depending on your relationship with Trade Tech. It may involve re-authentication via your account or verification of personal information.
  • Right to Opt-Out of Sale: You have the right to direct us not to sell your Personal Information. Currently, Trade Tech does not sell Personal Information as defined by the CCPA.
  • Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.
  • Authorized Agent Requests: If using an authorized agent to submit requests, additional verification of authority may be required.
  • Shine the Light Law: We comply with California's Shine the Light law by not sharing personal information with third parties for their direct marketing purposes.
  • Accessibility of Policy: For access to this Privacy Policy in alternative formats, please contact us.

Contacting Trade Tech

For inquiries or concerns about this policy, please email marketing@tradetech.net.

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